UCM6200 series VoIP PBX
Optimized Unified Communications Features for SMBs
Designed to provide a centralized solution for the communication needs of businesses, the UCM6200 series IP PBX appliance combines enterprise-grade voice, video, data, and mobility features in an easy-to-manage solution. This IP PBX series allows businesses to unify multiple communication technologies, such as voice, video calling, video conferencing, video surveillance, data tools, mobility options and facility access management onto one common network that can be managed and/or accessed remotely. The secure and reliable UCM6200 series delivers enterprise-grade features without any licensing fees, costs-per-feature or recurring fees.
The same industry-leading platform that we designed for the UCM6200 series, which continues to be enhanced month by month with more and more features and functionalities, will be extended to the UCM6200 series. Looking for a more powerful upgrade? We have redesigned our 8 FXO port model, the UCM6208, to offer the ability to support more users and more concurrent calls, as it supports up to 800 users and up to 100 concurrent VoIP calls.
- UCM6208 support up to 800 users and 100 concurrent calls.
- Auto-Discovery and Zero Configuration of Grandstream SIP endpoints
- Integrated 8 PSTN trunk FXO ports, 2 analogue telephone FXS ports with lifeline capability and up to 50 SIP (VoIP) trunk accounts
- Gigabit network ports with Integrates PoE, USB, SD card
- Supports up to a 5-level IVR (Interactive Voice Response)
- Built-in call recordings server; recordings accessible via web user interface
- Built-in Call Detail Records (CDR) for tracking phone usage by line, date, etc.
- Supports multi-language auto-attendant and call queue to efficiently handle incoming calls
- Strongest possible security protection using SRTP, TLS and HTTPS encryption
- Supports any SIP video endpoint that uses the H.264, H.263 or H.263+ codecs
The UCM series supports concurrent extension registrations across various devices within its network. Network admins can configure how many devices a particular extension can be registered to, which makes network customization easier when implementing remote endpoints for users. A typical user within the network can utilize their same extension whether they’re using a desktop phone in the office, a cordless IP phone at home, or an iOS/Android device. This simplifies the process for callers from outside the network to reach the intended user without having to have a complicated network of several extensions all going to the same person. On top of that, this is also helpful to network administrators for configuration and ongoing management of a unified communications solution with the UCM. Adjustments to the extension’s call queue, IVR, pickup group, ring group, and other functions will carry over to all the devices that an extension is registered on. This keeps a UCM’s communication network streamlined, organized, and easy to manage.
Grandstream’s UCM IP PBX series is compatible with OpenVPN, which allows it to integrate directly with a virtual private network (VPN). A network admin can configure the OpenVPN features manually or can choose to upload .ovpn and .conf files to the UCM that will automatically configure the UCM to the OpenVPN network. With this compatibility, remote clients can connect to the UCM IP PBX despite any physical difference in location by utilizing private VPN tunnels. Remote users within a company can utilize desktop phones, conferencing devices, and other solutions from their home offices or satellite locations and still be a member of the UCM’s central network. Devices can have registered extensions within the UCM IP PBX and take advantage of all available features as if they were within the UCM’s LAN. Lastly, utilizing a VPN provides an extremely high level of security between the remote user devices and central network as private keys prevent any outside interference.
Grandstream Wave Integration
Grandstream Wave integrates with the UCM to offer a softphone telephony option that enables users to link their extensions with their smartphone device. This allows users to easily stay productive and communicate with their team while on-the-go and working remotely. By supporting up to 6 SIP accounts and 6 lines, users can be assigned their personal lines, call queues, ring group, and other extensions that have access to all the functionality provided by the UCM. Grandstream Wave even supports SIP video calling, so users can participate in on-the-go video conferencing sessions together. Once an extension has been created for a user and an email address has been associated to it via the UCM’s GUI, the system administrator can send an email to the extension’s user through the GUI. The template for this email and the information it provides can be edited under the UCM’s Email Settings. The user will receive an email that contains the
following information to setup their Grandstream Wave account:
- LDAP Configuration
- Registration Information
- QR Code for Automatic Provisioning
Setting up the Grandstream Wave application to connect with the assigned extension can be done by editing the account settings of the application and then scanning the UCM’s automated QR Code. After a few moments of provisioning, the user’s smart device will now be able to access their assigned extension. Through this automated email and integration with Grandstream Wave, an organization’s existing UCM network of extensions and call routes can be extended to remote users with very little effort.