Advantages of Using VoIP for Your Business

VoIP allows you to make and receive calls on any Telephone system via your internet connection without the use of Telkom lines. By removing all analogue Telkom lines from your PABX you reduce the risk of lightning strikes that can damage your PABX system, which can result in too expensive repairs and the loss of business. This also results in saving money on expensive Telkom Line rentals and you don’t have to rely on repairs when your Telkom lines have been stolen or the lines going faulty. VoIP will improve your business telecommunication.

Increased Flexibility and Mobility

Internet telephony does more than increase savings by lowering costs. It also enables the user to integrate software programs, such as e-mail, e-fax, and remote conferencing over the Internet via the telephone. In other words, a VoIP user can speak to somebody over the phone while accessing other applications, including the Internet simultaneously. VoIP users can take their adapters anywhere, making it possible to hold telephone conversations at venues that offer an Internet connection. An increase in mobility assists individuals who are always on the move, especially corporate employees who are required to travel. Long-distance VoIP calls are also relatively cheaper than traditional cell phone calls.

Reduce Costs with VoIP

With more than ten years of experience deploying and using Internet telephony and call center VoIP, Dial logic can help you make the move to VoIP and streamline your operational costs. There are several advantages to switching over to voice over IP. Phone lines based on analogue communications typically cost more than online telephony, plus there are additional features not available when using regular telephone lines. Our professional cloud services and customer success teams use advanced network assessment tools to verify your available bandwidth and identify potential network latency issues to ensure high quality of service (QoS) and crystal-clear conversations with your customers, making us the number one choice among VoIP providers. In fact, other VoIP service providers offer several disadvantages, such as a failure to work during power outages due to a lack of backup power. Lastly, some VoIP service providers do not offer white-pages listings or directory assistance. Place your trust in a VoIP phone service that will deliver optimal performance while offering all of the necessary features to make your customer service agents feel empowered when handling customers.

HOSTED PBX

By moving landlines to Hosted PBX (Porting), you will improve your bottom line without the inconvenience of a complete telecom overhaul. Dial Logic’s Hosted Voice offering leverages our state-of-the-art VoIP network to translate digital voice for an analogue device. Hosted PBX technology gives you the full suite of features found in traditional landlines, but at a significant cost saving.